DLD Launches ‘Tayseer’ to Ease Overdue Service Fee Payments

Dubai’s Real Estate Regulatory Agency (RERA) has launched the ‘Tayseer’ initiative to ease financial burdens on property owners and strengthen community ties. This new program allows unit owners to pay overdue service fees in flexible, six-month payment plans.  

Announced by the Dubai Land Department (DLD) as part of the “Year of the Community” in 2025. 

The ‘Tayseer’ initiative, which means “facilitation” in Arabic, targets property owners struggling to pay service fees for jointly owned properties (JOPs).  

These fees cover maintenance, security, and communal amenities for residential and commercial buildings.  

Economic fluctuations and personal financial challenges have left many owners with pending dues, causing stress with management companies and in some cases legal disputes. 

Under the new program, owners can now coordinate with their management companies to split the overdue payments into manageable installments over a minimum of 6 months.  

For example, an owner who owes AED 12,000 in service fees can pay AED 2,000 monthly instead of a lump sum.  

Management companies participating in ‘Tayseer’ have agreed to stop all enforcement actions—fines or legal claims—against owners who adhere to the agreed payment schedule. 

The initiative is in line with the UAE leadership’s declaration of 2025 as the “Year of the Community,” themed “Together, hand in hand.”  

This national campaign emphasizes social solidarity, cultural preservation, and sustainable development.  

By easing the financial burden on residents, ‘Tayseer’ aims to build trust between owners, management companies, and government entities and promote a sense of collective responsibility. 

“Dubai Land Department will continue to launch initiatives that address market needs and enhance quality of life,” said Mohammed Ali Al Badwawi, acting CEO of RERA.  

“‘Tayseer’ reflects our commitment to proactive, customer-focused services that harmonize economic and social priorities.” 

How It Works 

‘Tayseer’ was rolled out after extensive consultations between RERA and 19 property management companies managing JOPs. During several meetings, both parties agreed to: 

1. Open a 2-month registration window for owners to join the payment plan scheme.

2. Stop penalties or legal action against those who comply with the payment schedule.

3. Resolve disputes amicably before they escalate.

Management companies are the intermediaries who help owners customize payment plans according to their financial situation.  

“This isn’t just about collecting fees—it’s about building thriving communities,” said a representative from one of the participating companies. 

Beyond short-term financial relief, ‘Tayseer’ aims to bring long-term benefits to Dubai’s real estate sector: 

• Less Legal Cases: By resolving payment issues proactively, the initiative aims to reduce service fee-related cases filed at Dubai’s Rental Disputes Center. 

• More Transparency: Clear guidelines for fee allocation and payment timelines will minimize confusion and complaints. 

• Sustainable Communities: Timely maintenance will keep buildings attractive to tenants and investors and preserve property values. 

The initiative also supports the Dubai Real Estate Sector Strategy 2033, which prioritizes innovation, investor confidence, and livability.  

Flexible payment models will be the norm in future projects in line with global best practices. 

How to Participate 

Property owners should contact their management companies to join ‘Tayseer’. A list of participating companies is available on the Dubai Land Department website.  

Companies not yet involved are also encouraged to join the initiative, which is open for collaboration. 

“This is a shared responsibility,” said Al Badwawi. “Together we can make Dubai’s real estate sector a model of resilience and inclusivity. 

With ‘Tayseer’, Dubai is again showing that progress and community well-being can go hand in hand.”